This FAQ document is divided
into three sections: General Usability, Customization and Planned Features, and Setup
and Customization. The audiences of the sections are respectively, the end user, the
management of your organization, and the power user/consultant. This document will
change often in response to your feedback!
Customization and
Planned Features
Q1: Is it
possible to customize the activity and tracking codes used in the
program? Yes; all the checkboxes, type menus, and donation categories
can be customized from within ODB.
Q2: What is the database format
based on? All files are saved at this time in the relatively standard
(for its time) MS Access-97 format. The ODB files are not saved with a file
extension of ".mdb", identifying them as Access database files, becase it is
generally not a good idea to edit the ODB files using Access. They can be edited;
we just discourage it if you do not consider yourself to be an Access expert.
ODB does not use Access for its user interface. The user interface was created
using Visual Basic 5.0 (Professional Edition or higher required).
Q3: Can I set up relationships
between people and organizations? ODB 0.9 provides only a limited capacity
to do this and we don't fully support it, as version 1.0 is designed around making
this capability work very well. In version 1.0, the process of adding a person
and the organization they work with will be a single step.
Q4: Can I password protect donor
information? Yes, there is an ODB setting feature to do this. You can
automatically exclude high donors from a mass email list unless a password is
entered. You can also set a ceiling on the number of records that can be exported
without a password. And you can prevent someone without the password from changing
the settings in ODB.
Q5: Can ODB generate
reports on donations? Yes, ODB has some limited reporting ability plus
the ability to export with the donation categories to a file that is readable by a
spreadsheet program like Excel. It is possible to write ODB reports in Access; we
recommend that Access Developers link to the ODB data source from an Access File.
It is also possible to use a third party report writer like Crystal Reports, and
even call that report writer directly from within ODB if you have specialized needs.
Q6: Does ODB handle event
registration? ODB does not have a sophisticated system for scheduling many
events or classes and then reporting on attendance at the end of the year. However,
it is fine for tracking registrations; just set up a tracking code (or SRC code)
for "registered", "paid" and "attended" for each event you are planning.
Q7: How much memory is needed
to run ODB? It is possible to run ODB on almost any machine with Windows 95
or higher. To get the full benefit, you will want to be able to run ODB while you
have other applications open (Microsoft Word, Email, Web Browser, etc.). We recommend
that you have at least 96Mb for Windows 95, 128Mb for Windows 98, 192Mb for Windows
Me, and 256Mb for Windows 2000.
Q8: How can I set up ODB so that it
does not use membership expiration dates? If you do not want expiration dates you can use the
"MemberCategories" feature to list the donation codes that should increment the
membership. If you go into the "Wrench", and click on "Modify Settings", you will see
this. By default, the setting is blank. If you put an "X" in it, it will turn off
assignment of expiration dates (except for the 'X' donation code, if you have that).
Then, if you want to completely hide the membership expiration field, you can put the
following into the ODB setting for "HidePeopleControls":
txtmemexpire lblmemexpire
If you want to hide the member joined, you
can do that as well using:
txtmemexpire lblmemexpire txtjoined lbljoined
The ODB setting for HideSearchControls should
have the same value, in this case, as HidePeopleControls.
Q9: How can I select the payment
history option when using the groups section of ODB? You cannot associate payments
with a group. You can associate a group with a "sponsorship" payment, but this is just a
single field and you cannot record a sponsorship history this way. Any payments entered
will be associated with people, even if the people entered are really contacts at an
organization. The linking between people and groups will become much more defined and
user-friendly in version 1.0 of ODB, to be released in final form this fall.
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