On this page you may ask for help or trade information with other users and the support team.

This forum is generally checked by the ODB staff every 48 hours. If you need immediate assistance by telephone, we offer paid support services between 9:30am and 5:30pm Eastern Time. Reports about bugs or feature requests should be made on our bug tracker here.


If you have a question about ODB and you can't find an answer in the user guide, you can post a new topic in one of these forums. You must log in or create a new account in order to post. This forum is now protected by anti-spam software; inappropriate content will be removed.

Forum	Topics	Posts	Last post
General Inquiries and Everyday Use General questions; basic searching and navigating; questions about how ODB compares to other databases.	79	297	10 weeks 6 days ago by Bulton23
Installation and Basic Customization Novice questions about how to install and initially configure.	50	231	6 days 9 hours ago by jchahner
Maintenance, Import, Backup, and Upgrades How to bring data into ODB, set up backups, perform maintenance or enhancement of your data, and upgrade to newer releases	17	70	2 weeks 2 days ago by beyzam
Printing, Exporting, and Reports How to get reports and data out of ODB.	31	117	10 weeks 6 days ago by Bulton23
Advanced Searches and Queries Questions and tips on how to write advanced queries using the ODB software.	10	37	4 weeks 1 day ago by marve11
Notes and Pledges Section for users testing the new ODB 1.0 Notes and Pledges capabilities.	4	11	1 year 32 weeks ago by admin

Currently, there are about 2700 subscribers to the ODBhelp newsletter, which provides hints and updates, about once a week. When you download ODB you receive an invitation to join; you may also join here:

Subscribe by email   Subscribe/Unsubscribe by web form   Unsubscribe by email

You may also search our archives, both for the current list and for the older archive which focused on ODB 0.9. The older archive (2002-2005) has more help tips as it predates our web forum. Here are the links:

• Search ODBHelp Archives (May 2002-June 2005)
• View Newer ODBHelp Archives (Fall 2005-)
• Search Newer ODBHelp Archives

We have created a page where we will post help tips and resources created by members of the ODB community. For instance, some volunteers created a basic training script for ODB. To see the current list, click on this link.