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Installation/DB Driver Tips
Submitted by admin on Fri, 01/13/2006 - 5:25pm.
If you just tried to install ODB (Organizers Database) and you got a message saying some 'database drivers' were missing, then ODB may have brought you to this page! (If you have not yet completed the download of ODB, please see this page instead.)
Note 1: In very rare cases, on machines that have an unusual or mismatched set of "database support files," ODB will still not work even after you use the database installer. An 'out of memory' error was reported in a couple of instances. In these rare instances we recommend that you call us for help. We usually require that a user be signed up to receive ODB telephone support before working on this kind of problem.
We should also warn you that even if you have a friend or tech expert who thinks they can solve this problem, changes they make to your system could interfere with the proper operation of your computer. So please have your consultant first check the version numbers of the key files that provide database support (listed below). Then email us the results before you or anyone else makes modifications. This will help ensure that nothing will go wrong.
The files in question are located in your Windows System folder, except for the files beginning with DAO, which will be located at: C:\Program Files\Common Files\Microsoft Shared\DAO
In some situations our support team might recommend that you install a version of Microsoft Data Access Components (MDAC), usually version 2.5. The MDAC downloads are accessible here: http://msdn.microsoft.com/data
Note 2: If you need the installer in Zip format because you have a firewall that prevents the download of ".exe" files, you can get that here. Open the zip file, and then run the .exe file inside it.
Setup Tips for the ODB Software